Terms of Use
These Terms of Use ("Terms") govern your use of the Built Health mobile app and website (together, the "Service"). By creating an account, starting a subscription, or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
1. Who we are
The Service is provided by Inspira Cube (1001474709 Ontario Inc.), Ontario, Canada ("we", "us"). You can reach us at support@builthealth.com.
2. Not medical advice
Built Health is a consumer wellness and tracking tool. It is not a medical device and does not diagnose, treat, cure, or prevent any condition. Nutrition estimates, protein targets, medication and vitamin schedules, reminders, symptom notes, diary reflections, and workout suggestions are informational only and may be inaccurate. Always follow the directions of your doctor, pharmacist, or other qualified professional, and never start, stop, or change a medication or dose because of something in the app. In an emergency, call your local emergency number.
3. Eligibility and your account
- You must be at least the age of majority where you live, or have the permission of a parent or guardian, to use the Service.
- You are responsible for activity on your account and for keeping your device and sign-in method secure.
- You can use parts of the Service without signing in; that data is tied to an anonymous account on your device.
4. Subscriptions and auto-renewal
- Built Health Plus is an optional auto-renewing subscription sold through the Apple App Store or Google Play. The price, length, and any introductory offer are shown in the app before you buy.
- Payment is charged to your Apple ID or Google Play account at confirmation of purchase. The subscription renews automatically at the same price and length unless cancelled at least 24 hours before the end of the current period; your account is charged for renewal within the 24 hours before the period ends.
- Manage or cancel any time: iPhone — Settings → your name → Subscriptions; Android — Google Play Store → Payments & subscriptions → Subscriptions. Cancelling stops future renewals; you keep access until the end of the paid period.
- Billing, refunds, and introductory-offer eligibility are handled by Apple or Google under their terms. We cannot issue refunds for store purchases directly.
- Deleting your Built Health account does not cancel a subscription — cancel it in the store as well.
5. Deleting your account
You can delete your account at any time in the app: Plan & privacy (gear icon on Today) → Account → Delete account. Deletion is permanent and removes your account and the data linked to it, as described on our account deletion page and in our Privacy Policy.
6. Acceptable use
You agree not to:
- use the Service unlawfully, or to harm, harass, or impersonate anyone;
- upload content you do not have the right to share, or content that is illegal or abusive;
- attempt to access other users' data, probe or disrupt our systems, or bypass usage limits or subscription checks;
- scrape, resell, or reverse engineer the Service except where the law expressly allows it.
We may suspend or close accounts that break these rules.
7. Your content and our service
You keep ownership of the logs, notes, and photos you add. You give us permission to store and process them only to run the Service for you, as described in our Privacy Policy. The app, its design, and its content (other than your content) belong to us or our licensors. Nutrition data from Open Food Facts is used under the Open Database License.
8. Changes and availability
We may update, change, or discontinue features, and we may update these Terms. If a change is material, we will tell you in the app or on this page before it takes effect. Continuing to use the Service after that means you accept the updated Terms.
9. Disclaimers and limitation of liability
The Service is provided "as is" and "as available", without warranties of any kind, to the fullest extent permitted by law. We do not guarantee that estimates or reminders will be accurate, complete, or delivered on time. To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or for any loss arising from reliance on information in the Service, and our total liability for any claim is limited to the amount you paid us for the Service in the 12 months before the claim. Nothing in these Terms limits rights you have under consumer protection laws that cannot be waived.
10. Governing law
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there. Courts located in Ontario have jurisdiction, unless the consumer law where you live gives you the right to bring a claim there.
11. Apple-specific terms
If you downloaded the app from the Apple App Store, Apple's Standard End User License Agreement also applies. These Terms are between you and us, not Apple, and Apple is not responsible for the app or its content.
12. Contact
Questions about these Terms: support@builthealth.com. Privacy requests: privacy@builthealth.com.