Delete your Built Health account
This page explains how to delete your Built Health account and the data associated with it. Built Health is published by InspiraCube (1001474709 Ontario Inc.).
Delete your account in the app
- Open Built Health and tap the gear icon at the top right of the Today screen (Plan & privacy).
- Scroll to Account and tap Delete account (or Delete my data if you never signed in).
- Read what will be deleted, type DELETE, and tap Delete my account permanently. Deletion happens immediately.
If you use Sign in with Apple, the app may ask you to confirm with Apple once so we can revoke Built Health's Sign in with Apple access.
Can't open the app?
- Email privacy@builthealth.com with the subject line "Delete my Built Health account", from the email address you use to sign in.
- We will confirm and permanently delete your account and associated data within 30 days.
Your subscription is not cancelled automatically
Deleting your account does not cancel a Built Health Plus subscription — the store keeps billing until you cancel it there. iPhone: Settings → your name → Subscriptions → Built Health → Cancel Subscription. Android: Google Play Store → profile picture → Payments & subscriptions → Subscriptions → Built Health → Cancel subscription.
What gets deleted
Deleting your account permanently removes your sign-in credentials and all data linked to your account: meal logs and their evidence records, injection logs, medication and vitamin schedules and dose history, symptom logs, diary entries, reflections and derived memory, workouts, recipes and taste preferences, lab results, weight and sleep data, backed-up progress and recipe photos, your plan and subscription link, and profile settings. Data Built Health wrote to Apple Health or Health Connect stays there until you delete it in that app.
What is kept, and for how long
- Purchase and billing records are handled by the App Store, Google Play and RevenueCat and are retained by those services under their own policies; we keep only what is legally required for accounting.
- Server logs that may reference your account ID are retained for up to 30 days for security and abuse prevention, then deleted automatically.
- Meal photos are never retained — they are processed and discarded at scan time.
Delete data without deleting your account
Inside the app you can delete individual records at any time — meals, medications, symptom entries, diary entries (or all diary data at once), and recipes — without deleting your account.